JetBlue Sued for $2 Million; Flushing Reputation Down the Toilet, Again!
May 14, 2008
If you buy Radically Transparent–or download chapter 1 for free–you’ll learn how JetBlue’s reputation was severely damaged when it stranded passengers for hours in February 2007. The company had to do a lot of apologizing and reputation repair–including the creation of a YouTube video and a passenger bill of rights.
The crap just hit the jet [...]
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