Tag Archives: infographics

Will Mobile Ad Platform Accreditation Curb Wasted Ad Spending?

With so much going in the Internet and social media space sometimes it feels like you just missed something. After looking at this article from AdAge I had that feeling. It looks at the problem of waste that many advertisers are experiencing in the mobile space and how an accreditation process could give advertisers some solace that what they are paying for is what they are actually receiving.

The article says

The debate over the value of mobile advertising typically focuses on what effect, if any, it has on brand lift, sales and getting consumers into stores. But advertisers have been wasting money on mobile in the literal sense because a significant portion of the ads they’re paying for never properly display on devices.

Now, networks and publishers are being pressured to more accurately report how well they deliver ads in an attempt to legitimize the industry and increase mobile-marketing spending.

When you use the words ‘legitimize the industry’ that gives you a real good look into just how broken things may be. So who has gone through this process? Apple.

Apple’s iAd earlier this month became the first major mobile-ad network to be fully accredited by the Media Ratings Council as adhering to the standards the Interactive Advertising Bureau and Mobile Marketing Association jointly released earlier this year.

During the auditing process, iAd demonstrated accurate reporting of impressions, taps, tap-through-rate, visits, views, views-per-visit, average time spent, conversions, unique devices and unique device visits. Apple said its mobile ad network is more streamlined than others and that it only charges for ads that fully render on users’ screens.

This process is not cheap with a price tag of around $100,000 but right now a few other platforms are going through it including Google’s DoubleClick.

The issue is not just for the ad servers either. Publishers are seeing their culpability in this problem.

The Weather Co.-which had the 14th most unique mobile visitors in the U.S. in March, according to ComScore-said it compensates advertisers for any discrepancies by “overbooking,” or offering them more ad inventory than they paid for with the understanding that some may fail to render. The company also said it improved its discrepancy rate from more than 20% to less than 10% after it switched to using DoubleClick for Publishers Premium for its ad serving last fall.

Weather Co.’s VP-digital monetization echoed the need for ad counting to be standardized.

“There’s no agreement about how to measure it, and that’s just not fair to anybody,” he said.

Once again our industry promotes the measurability of online advertising down to the smallest piece of data but comes up short in delivery. At some point people will get fed up with the hype v. reality chasm that sometimes exists. But with mobile growing so rapidly and change happening virtually every day maybe everyone will be too busy to notice?

Your take?

Excerpt from:
Will Mobile Ad Platform Accreditation Curb Wasted Ad Spending?

The New Flickr is Lovely to Look at But Users Are Crying Foul

Yahoo’s had a busy week. First, they took over Tumblr and then they redesigned their old photo storage service Flickr. (Or was it the other way around?)

Flickr’s an interesting beast. Like many aging websites, there was a time when everyone knew it and used it. But in the last few years, people have slowly migrated their photos over to Facebook or Google+ and Flickr’s been on a downhill slide.

In order to renew interest, Yahoo invested in a lovely new design that even made me, the girl with only 35 pictures in her account, come back.

flickr new design

The new layout features a grid of big, high-resolution photos under a photo header. They also added a new slideshow option with enhancing software that finds the focal point of your photo and makes it better. The photos look great here because you can upload your pics at full resolution. You also don’t have to worry about running out of space because they’re giving everyone a terabyte of space for free. How much is a terabyte? “Well, you could take a photo every hour for forty years without filling one.”

Flickr also added the ability to upload videos up to 3 minutes long and they redesigned their Android app to go along with the new webpage design.

Wonderful, right?

Of course not.

There’s trouble in photo paradise as evidenced by this post from the management on the help forum.

Hello again everyone. We’ve made some big, giant changes to the site, and it will take some getting used to. We are listening, and value what you all have to say.

We are also committed to making sure the new pages are working properly, and will continue to make improvements as we hear more from you. Please do your part to make sure that people coming to the Forum for help or to report bugs and site issues get a chance to be heard.

For those of you who have reported bugs or other usability concerns already, we’ll be working over the following days to take stock of ongoing issues and respond when possible.

Finally, it should also go without saying that personal attacks against Staff or other users will not be tolerated, and may prevent your ability to take part in discussion here in the Help Forum.

Bugs are to be expected with a big change like this but they have to tell people to stop attacking the staff? Wow.

Part of the problem stems from the new pricing structure and, as always, ads. Previously, if you wanted to store a lot of photos, you could get a Pro plan for $24.95 a year. Now, all users can get for free what Pro users paid for only with ads. If you want to get rid of the ads, you have to pay $49.99 a year. The only other option is to upgrade to the Doublr account with 2 Terabytes of space and all it will cost you is $499.99 a year. No, I didn’t slip an extra 9 in there. That’s the price.

The feedback on the site contains the word ‘hate’ more times than I can count. There are currently over 15,000 responses and I haven’t seen one positive note in the pack. You expect a certain amount of descent whenever you make a major change to a website but this is insane.

If you’re looking for a place to archive your massive digital photo collection – the new free Flickr account is a bargain. Just don’t get too attached to the current look. I have a feeling it will change again very soon.

There’s a song from the Lil’ Abner movie that comes to mind, it’s called “Put ‘em Back the Way They Was.”

Credit:
The New Flickr is Lovely to Look at But Users Are Crying Foul

A Day Later. . . It’s All About Ads on Tumblr

panicYesterday, Frank posted the news that Yahoo bought Tumblr. The big takeaway was this quote from Yahoo’s announcement:

We promise not to screw it up.  Tumblr is incredibly special and has a great thing going.  We will operate Tumblr independently.  David Karp will remain CEO.  The product roadmap, their team, their wit and irreverence will all remain the same as will their mission to empower creators to make their best work and get it in front of the audience they deserve.  Yahoo! will help Tumblr get even better, faster.

Yahoo (which used to be hip. . . but this is what happens with age) attempted to replicate the kind of wry humor you find on Tumblr with an animated gif that changes from “Keep Calm and Carry On” to the words Yahoo!, Tumblr, then the final graphic you see here on the right.

Wait. Am I reading that correctly – Yahoo + Tumblr = Now Panic and Freak Out?

Let me check on that. . . ‘

Yep, it’s signed Marissa Mayer, CEO of Yahoo! Maybe tomorrow she’ll come back and say the account was hacked and she didn’t post that message.

Bizarre.

So here we are a day later and it’s all about the ads. Come on, you didn’t think Yahoo was going to take over Tumblr and not use it as an ad platform?

As popular as the site is, it’s been hemorrhaging cash for awhile and sources now say that it was months away from closing the doors if this buy hadn’t happened. Karp told Bloomberg that even so, he wasn’t shopping for a buyer. The Yahoo deal was simply providence. In that case, this buy-out is good news for all the Tumblr fans who might have had to find a new social network had things gone a different route.

Which brings us back to the ads that Karp has publicly spit on in the past. The last time Tumblr talked advertising, it was all about content marketing and visual design. None of this Old Navy ads in the sidebar biz. They were going to keep it native and creative.

Good luck with that.

Now there’s talk of building an ad exchange network for Tumblr using cookies to deliver relevant ads. In order to preserve the artsy nature of the site, Yahoo’s Marissa Mayer says their considering asking bloggers for their permission before running ads on their posts. If they agree to split the revenue the way YouTube does, they might have a shot at it. But Tumblr’s audience is known for its anti-establishment stance so it’s hard to imagine that the big players will agree to random advertising.

Of course, Yahoo could always play the mommy card – do what I say or find somewhere else to play.

It’s hard to say how far the users can be pushed before they pack up their toys and leave. Tumblr is unique. It has elements of LiveJournal, Pinterest, DeviantArt and Facebook all rolled into one. There might be a similar start-up elsewhere on the web but I haven’t seen it.

If you’re an enterprising, young developer, now would be a good time to start creating another social network because with Yahoo behind it, Tumblr could be MySpace very soon.

Source:
A Day Later. . . It’s All About Ads on Tumblr

Pew Study Shows Teens Are Not Shy About Posting Personal Information

We’ve been warning kids for years not to put personal identifiers on the internet. Still, a new study from Pew shows that 71% of teens have mentioned their school name on social media and 20% have posted their cell numbers.

Okay, maybe this is just the paranoid mom talking but these numbers scare me:

pew teens sharing

I’m shocked but not surprised by this chart or anything in Pew’s new study “Teens, Social Media, and Privacy.”

The entire report is more proof that 12-17 year olds are not only comfortable on social media, they’ve learned how to navigate the treacherous waters better than their parents. Look at these numbers:

pew privacy

First off, how interesting is it that the numbers flip from Facebook to Twitter. Privacy obviously isn’t a concern when Tweeting but it’s important on Facebook. I’d be bolstered by that except for the fact that these teens are hiding from the wrong people. They aren’t going private to keep from sharing personal info with a stranger, many are hiding from authority figures.

Female (age 16): “And our SRO [School Resource Officer] Officer [sic], he has information. He can see anything that we do, basically, because he’s part of the police department. And so he’s talked to my friends and I before. And he was like, anything you do, I can pull up. So if y’all tweet about a party, while you’re there, just don’t be surprised when it gets busted.”

How about friending mom or dad?

Male (age 16): “Yeah, [I’ve gotten in trouble for something I posted] with my parents. This girl posted a really, really provocative picture [on Facebook] and I called her a not very nice word [in the comments]. And I mean, I shouldn’t have called her that word, and I was being a little bit too cocky I guess, and yeah, I got in trouble with my parents.”

Male (age 17): “It sucks… Because then they [my parents] start asking me questions like why are you doing this, why are you doing that. It’s like, it’s my Facebook. If I don’t get privacy at home, at least, I think, I should get privacy on a social network.”

Even though they’re concerned about what their folks will see, 70% still said they have friended their parents. But that doesn’t mean they’re sharing everything. More than half the teens surveyed said they were confident in their ability to manage their privacy controls on Facebook. That means that mom might not be seeing half of what junior posts.

The Highs and Lows of Facebook:

Some of the teens in the survey said they have to be on Facebook if they want to be in the loop with their friends. Others mentioned how stressful it can be because you’re putting yourself out there on a regular basis.

Female (age 13): “I feel like over Facebook, people can say whatever they want to. They can message you. And on Instagram you can delete the comment really easily, and you don’t have to live with it, kind of. Whereas Facebook, if they say something mean, it hurts more. I don’t know why it does. And also [Instagram] it’s not public, so people tend to not come off so mean. Because all they really want is for people [to] like their photos.”

But there are still those who have seen the light:

Female (age 16): “I deleted it [my Facebook account] when I was 15, because I think it [Facebook] was just too much for me with all the gossip and all the cliques and how it was so important to be– have so many friends– I was just like it’s too stressful to have a Facebook, if that’s what it has to take to stay in contact with just a little people. It was just too strong, so I just deleted it. And I’ve been great ever since.”

Proving there is life without Facebook. Who knew?

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Pew Study Shows Teens Are Not Shy About Posting Personal Information

Should Tax Questions Surrounding Apple Impact Its Reputation?

We talk a lot about reputation here at Marketing Pilgrim. After all, our founder, Andy Beal has quite a reputation himself in the fast growing field of reputation management, monitoring and online listening.

With that in mind we often see stories a little bit differently than some. Today’s case in point is the tax avoidance story that is currently surrounding Apple. The company is already getting dinged here and there with some reputation matters, like cnet’s “Customers Not As Happy With iPhone As The Were Last Year” (which carries an alarmist headline and not much else to be concerned about but it’s the headline that people actually read so ….) and the Apple Maps concerns of last year. Also, there are concerns about the direction and general health of the company in the post Steve Jobs era which sometimes directly indicts current CEO Tim Cooke.

But back to the tax issues. Apple Insider reports

U.S. Sen. Carl Levin (D-Mich.) took particular issue with Apple Operations International, an Ireland-based entity owned by Apple that he said has paid no taxes. The issue comes from a loophole in U.S. tax law that Levin believes should be closed.

“Apple is exploiting an absurdity, one that we have not seen other corporations use,” the senator said. “And the absurdity need not continue.”

The senator is not alone in his assessment either.

Joining him in criticizing Apple was U.S. Sen. John McCain (R-Ariz.), who said the company has avoided paying taxes on some $44 billion in income in the last 4 years alone.

“It’s unacceptable that corporations like Apple are able to exploit tax loopholes to avoid paying billions in taxes,” McCain said.

That makes for fantastic headlines and reading even the truth of the matter may actually have been more accurately described by none other than Rand Paul.

Taking a dissenting opinion on the subcommittee was U.S. Sen. Rand Paul (R-Ken.), who criticized his colleagues for “bullying, badgering and berating” a great American success story. He said that Apple has broken no laws, and is simply following the rules of an outdated U.S. tax code.

Paul characterized Tuesday’s hearing as a waste of time, both for the politicians involved and for Apple executives who were in attendance to testify. He also suggested that other members of the subcommittee do all they can to lower their individual tax rates as well.

Rather than criticizing Apple, Paul said the subcommittee should apologize to the company, and compliment them for their job creation.

So while the headlines scream about the negative Apple actually may have done nothing illegal. Some might call it unethical but it is likely not illegal (please remember that I am not a lawyer and I DID NOT stay at a Holiday Inn Express last night either).

But this is the Internet we are talking about here so the truth may have less to do with the reputation concerns that might come against Apple in this one. Why? Because it’s a chance to vilify a big winner and a chance for some politicians to look like they are taking out a corporate bully.

So this begs the question, “Will this kind of story hurt Apple’s reputation and if yes, how much?”

Any thoughts on this are obviously speculation but it is an interesting phenomenon to consider. Even if Apple has done nothing wrong legally will they now be held up as the company that skipped on paying taxes on $44 billion (yup, with a “b”) while the rest of the US tries to put food on the table in a persistently weak economy? The answer is very possibly yes and they will need to get out in front of this one because the last thing you need in this environment is to be held up as one of the lead dogs in a presumed tax dodge ploy.

Of course, they are not alone as Google has come under similar scrutiny and are not even close to being the only company doing what they are doing.

That said, we have a strange way of taking companies to the top only to wind up resenting them to the point of wanting to see them suffer. It’s like a completely dysfunctional national pastime in America.

So what do you think? Will this kind of press tarnish Apple’s reputation? Should it even be an issue? Let’s hear your thoughts in the comments.

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Should Tax Questions Surrounding Apple Impact Its Reputation?